Commercial and website terms

Terms & Conditions

Last updated 9 September 2026

These terms govern use of the public NAVASOFT website and provide general terms for direct commercial interactions with NAVASOFT Platforms Private Limited. A signed customer agreement, accepted quotation, proposal, statement of work or order (“Engagement Document”) may contain more specific terms.

Using this website

You may access and reference public website content for lawful informational and business-evaluation purposes. You must not interfere with the website, attempt unauthorised access, introduce malicious code, scrape it in a manner that degrades service, or misrepresent NAVASOFT content as your own.

Website material is general information. A description of a capability, solution concept or delivery approach is not by itself an offer, warranty or binding commitment.

Software and services

NAVASOFT may provide software development, configuration, implementation, deployment, SaaS access, platform services, professional services, support and maintenance. The applicable Engagement Document defines the purchased scope, assumptions, dependencies, deliverables, service period, acceptance approach and responsibilities.

Quotations, proposals and orders

A quotation or proposal is valid only on its stated terms and becomes binding only when accepted in the manner it specifies and, where applicable, when NAVASOFT confirms the order. Changes to scope, timing, dependencies or assumptions may require a revised quotation, change request or Engagement Document.

Pricing, taxes and payment

NAVASOFT’s services are generally priced for the customer’s scope and delivery model. Our public Pricing & Engagement page explains this approach; the definitive price, currency, taxes, milestones, recurring charges and third-party costs are stated in the applicable Engagement Document or invoice.

Customers must pay valid invoices and agreed advances or milestones in accordance with those documents. Any online payment option is a payment channel for an amount already identified by NAVASOFT; it does not create a new order or alter the underlying commercial terms. Taxes, withholding and payment charges are handled as stated in the applicable document and under law.

Customer responsibilities

Customers are responsible for timely decisions, access, information, content, approvals and cooperation identified in the Engagement Document; for having the right to provide materials and data to NAVASOFT; and for using delivered services lawfully and in accordance with agreed access and security requirements. Delays or changes in customer dependencies may affect delivery.

Intellectual property

The NAVASOFT name, logo, website content, illustrations and designs are protected by applicable intellectual-property rights. Ownership and licence rights in customer deliverables, pre-existing NAVASOFT materials, reusable components, open-source software and third-party materials are governed by the applicable Engagement Document and their respective licences. No transfer of project intellectual property is implied merely by making a payment.

Third-party services

A solution may depend on hosting, domains, payment providers, messaging services, app stores, licences or other third-party services. Their availability, charges, terms and processing are controlled by their providers. NAVASOFT’s responsibility for selecting, configuring or supporting them is limited to the applicable Engagement Document.

Suspension, cancellation and termination

Suspension or termination of a paid service, including any cure process and resulting charges or data-handling steps, is governed by the applicable Engagement Document and law. The Cancellation & Refund Policy explains our general commercial treatment without replacing those agreed terms.

Availability, warranties and liability

We work to keep the public website accurate and available, but it may be updated or interrupted. To the extent permitted by law, NAVASOFT is not responsible for loss arising solely from reliance on general website content or from unauthorised or unlawful use of the site.

Warranties, service commitments, remedies, indemnities and limits of liability for paid services are those in the applicable Engagement Document. Nothing in these terms excludes or limits a right or liability that cannot lawfully be excluded or limited.

Disputes and governing terms

Any governing law, venue or dispute process for a paid engagement is the one stated in the applicable Engagement Document. These website terms do not create a different forum or replace that agreed process. In the absence of such a document, applicable law governs.

Updates

We may update these terms as our website or services evolve. The date above identifies the current public version. Changes do not retrospectively rewrite an accepted Engagement Document.